Effective Date: November 2nd, 2021
Last Updated: August 1st, 2023
Personal Information We Collect
“Personal Information” is information that identifies, relates to, or is capable of being associated with you. Depending on how you interact with us, we may collect the following information:
Contact Information, such as your name, email address, physical address, and phone number.
Internet activity information, such as your IP address, device ID, browser type and version, information about how you interact with the Website, and your language preferences.
Non-precise geolocation information, such as geolocation derived from your IP address.
How We Use Personal Information
We may use your Personal Information for the following purposes:
Providing you with the services you have requested.
Administering, personalizing, and improving our Website, including to measure the effectiveness of our Website and to run analytics.
Responding to your inquiries and providing you with customer support.
Marketing products and services that may be of interest to you. If you would like to opt out of receiving promotional or marketing e-mails from us, you may use the “unsubscribe” mechanism included in each marketing message.
Complying with our legal and regulatory obligations, including to establish, exercise, and/or defend legal claims.
How We Disclose Personal Information
We may share the categories of Personal Information described above in the following circumstances with third parties:
With companies we contract with in order to receive services (our “Service Providers”). These services may include creating or maintaining our databases, other IT services, data analytics, payment processing, and responding to inquiries.
With our affiliates and companies with whom we share common ownership.
With law enforcement agencies or other government agencies when we believe it is necessary or appropriate to satisfy any law, regulation or other governmental request; to protect or defend our rights and property; or where we believe disclosure is necessary to protect the health and safety of our personnel, clients, or the general public.
With third parties as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company, or in the course of due diligence related to any of these actions.
Cookies and Tracking Technologies
Most web browsers automatically accept cookies. Typically, however, you may configure your browser to refuse all cookies or notify you when a cookie is being sent.
The technologies we use may include:
Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below:
To estimate the size of our audience. Each browser accessing the Website is given a unique cookie which is then used to determine the size of our audience and the extent of repeat usage.
To track visitor trends and patterns. This should enable us to provide our visitors with more useful content and services.
“Do Not Track” Signals
Some web browsers (including Safari, Edge and Chrome) incorporate a "Do Not Track" (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many digital service operators, including Rise Health, do not recognize or respond to DNT signals.
The Website is not intended for use by children under 13, and we do not knowingly collect any Personal Information from children under 13 without prior verifiable parental consent. If we learn that a child under the age of 13 has submitted Personal Information without parental consent, we will take all reasonable measures to delete the information as soon as possible and will not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law.
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