Privacy Policy


Effective Date: November 2nd, 2021

Last Updated: August 1st, 2023

Rise Health Services, Inc. (“Rise Health,” “we,” “us,” or “our”) has adopted the following privacy policy (“Privacy Policy”), which describes how we collect, use and disclose Personal Information when you use Rise (the “Website”).

Before submitting Personal Information to us or using the Website, please review this Privacy Policy carefully. 

By using this Website, you consent to our use of your information as described in this Privacy Policy. As we implement new technology and introduce new services, we will update our Privacy Policy, so we encourage you to review it often. We reserve the right to change our Privacy Policy at any time without advance notice. Should any new privacy policy go into effect, we will post it on this Website, and the policy will apply to all information collected.

Changes to this Policy: We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the "Last Updated” date at the top of this web page. If the changes are material, we will endeavor to notify you in advance of such changes taking place. If you object to any modification, your sole recourse is to notify us that you do not agree and to stop providing us with your Personal Information through the Website.

Personal Information We Collect

“Personal Information” is information that identifies, relates to, or is capable of being associated with you. Depending on how you interact with us, we may collect the following information:

  • Contact Information, such as your name, email address, physical address, and phone number.

  • Internet activity information, such as your IP address, device ID, browser type and version, information about how you interact with the Website, and your language preferences.

  • Non-precise geolocation information, such as geolocation derived from your IP address.

How We Use Personal Information

We may use your Personal Information for the following purposes:

  • Providing you with the services you have requested.

  • Administering, personalizing, and improving our Website, including to measure the effectiveness of our Website and to run analytics.

  • Responding to your inquiries and providing you with customer support.

  • Marketing products and services that may be of interest to you. If you would like to opt out of receiving promotional or marketing e-mails from us, you may use the “unsubscribe” mechanism included in each marketing message.

  • Complying with our legal and regulatory obligations, including to establish, exercise, and/or defend legal claims.

How We Disclose Personal Information

We may share the categories of Personal Information described above in the following circumstances with third parties:

  • With companies we contract with in order to receive services (our “Service Providers”). These services may include creating or maintaining our databases, other IT services, data analytics, payment processing, and responding to inquiries.

  • With our affiliates and companies with whom we share common ownership.

  • With law enforcement agencies or other government agencies when we believe it is necessary or appropriate to satisfy any law, regulation or other governmental request; to protect or defend our rights and property; or where we believe disclosure is necessary to protect the health and safety of our personnel, clients, or the general public.

  • With third parties as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company, or in the course of due diligence related to any of these actions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. These tracking technologies allow us to recognize you and information about you so that we can provide you with a customized experience when you re-visit the Website. We may collect information about your computer, including your IP address, device ID, browser type and version, information about how you interact with the Website, and your language preferences. 

Most web browsers automatically accept cookies. Typically, however, you may configure your browser to refuse all cookies or notify you when a cookie is being sent.

The technologies we use may include:

  • Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our Service may use cookies.

  • Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below:

  • To personalize the Website. We may use cookies in order to personalize your experience with the Website by displaying content we believe might interest you based on your information.

  • To estimate the size of our audience. Each browser accessing the Website is given a unique cookie which is then used to determine the size of our audience and the extent of repeat usage.

  • To track visitor trends and patterns. This should enable us to provide our visitors with more useful content and services.

Do Not Track” Signals

Some web browsers (including Safari, Edge and Chrome) incorporate a "Do Not Track" (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many digital service operators, including Rise Health, do not recognize or respond to DNT signals.

Third-Party Links

We may provide links to other websites for your convenience and information. Any access to and use of such third-party websites and services is not governed by this Privacy Policy but is instead governed by the privacy policies of those third parties. We are not responsible for the content or information collection practices of any third-party websites.

Childrens Privacy

The Website is not intended for use by children under 13, and we do not knowingly collect any Personal Information from children under 13 without prior verifiable parental consent. If we learn that a child under the age of 13 has submitted Personal Information without parental consent, we will take all reasonable measures to delete the information as soon as possible and will not use such information for any purpose, except where necessary to protect the safety of the child or others as required or allowed by law.

Questions or Comments

If you have any questions about this Privacy Policy, please reach out to us at